Let me introduce myself. I’m Rob Urbanowicz, a principal with the Geehan Group, joining in 2006. I’ve spent my career working with clients and focused on customer relationship management: developing CRM strategies, implementing supporting technologies, managing organizational change in sales and marketing, and now, in the most intimate environment and highest level service a consultant can deliver, working directly with the strategic customers of our clients, some of the best known companies in the world.

Here at the Geehan Group, our team delivers the strategies, plans, programs, environments and events that enable leading companies to extend their relationships with customers, increasing revenues, building customer loyalty and developing market driven strategies. We deliver customer advisory boards, customer advisory councils, executive sponsor programs, major account programs, executive summits, customer program planning, and other strategies that enable customer relationships.

Early in my career, working on an account project for Deloitte & Touche, I realized the only way to sell more services was to know your clients by keeping on top of their outbound market communications and leverage opportunities to develop customer relationships by connecting with decision makers and talking about their business challenges. I’m passionate about helping clients achieve success with their customers, and personally, I'm looking forward to my continued journey transforming businesses to become more focused on their customers. 

- Rob Urbanowicz