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Is the Revenue Decline at Oracle a Blip or a Sign of Major Industry Shift?
What’s happening at Oracle isn’t isolated.  It is a symptom of what looms largely ahead for the information technology industry. According to the Wall Street Journal's Don Clark and Steve D. Jones in WSJ's CIO Journal, Oracle blames its sales force...
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On-Line CABs Great for Users, Limited for Executives
Recently, a great question surfaced on LinkedIn about CABs: “Has anyone here implemented a successful online CAB group? If yes, how successful has it been?” I find that online CABs can work well in certain areas, but have limited effectiveness in others.  For instance, with...
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Don't Think You Have Enough Customers to Warrant a Customer Advisory Board? Think Again!
A Customer Advisory Board (CAB) or Council, is made up of your top, most strategic customers – whether that equals 7, 12 or 20, they are the driving force of your success. Having a CAB program in place gives the leadership team the perfect forum to meet with these important...
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Social Media’s Role in Identifying and Acquiring...
  If you are a B2B or a B2C organization, your next potential client is most likely searching on Google right now for information regarding your services. That might be a pretty...
Don't Think You Have Enough Customers to Warrant a...
A Customer Advisory Board (CAB) or Council, is made up of your top, most strategic customers – whether that equals 7, 12 or 20, they are the driving force of your success. Having a...
Is the Revenue Decline at Oracle a Blip or a Sign of...
What’s happening at Oracle isn’t isolated.  It is a symptom of what looms largely ahead for the information technology industry. According to the Wall Street Journal's Don Clark and...
On-Line CABs Great for Users, Limited for Executives
Recently, a great question surfaced on LinkedIn about CABs: “Has anyone here implemented a successful online CAB group? If yes, how successful has it been?” I find that online CABs...
Should Your B2B Organization Consumerize Marketing...
I recently read an article over on the Software Advice website that discussed whether or not B2B Organizations should Consumerize their Marketing Efforts.  While there are many...
Why a Customer Advisory Board is NOT the Same as a...
With the myriad customer engagement programs so popular today, Customer Advisory Boards (CABs) and Focus Groups often get “bucketed” together, yet they have clear and very...
Top 3 B2B Marketing Challenges from 2012
The end of the year always sparks a time of reflection, while the beginning of the year represents a new journey. The three articles below are my top picks for Marketing's biggest...
How a Customer Advisory Board Can Help You Prepare for...
A Customer Advisory Board (CAB) is a high-return, high-profile event that can heavily influence your company's competitive standing. A successful CAB provides a powerful format...
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